Refund policy

Last Updated: August 14, 2026

At Traikar, we want you to receive your order in good condition and as described on our website. This Return & Refund Policy explains when you may request a cancellation, return, replacement, or refund.

1. Order Cancellation

You may request cancellation of your order as soon as possible after placing it.

Cancellation requests can be made by contacting us at:

Email: admin.traikar@gmail.com

Please include your Order Number and the reason for cancellation.

An order can generally be cancelled only if it has not yet been processed or shipped.

Once an order has been processed or shipped, cancellation may no longer be possible.

If an eligible cancellation is accepted, the applicable refund will be processed through the original payment method.

2. Returns and Replacements

We accept return or replacement requests within 7 days of delivery in the following situations:

The product received is damaged.
The product is defective.
The wrong product was delivered.
The product received is materially different from the product ordered.

The product should be returned in its original condition and packaging, wherever applicable.

Products that have been used, damaged, altered, or improperly handled by the customer may not be eligible for return or replacement.

3. Non-Returnable Items

Returns or replacements may not be accepted for:

Products that have been used or damaged after delivery.
Products returned without original packaging or accessories, where applicable.
Products damaged due to improper use, handling, or storage.
Products returned after the applicable return period.
Products specifically marked as non-returnable on the product page.
Customized or personalized products, unless they are defective, damaged, or incorrectly supplied.

Certain products may have additional return conditions mentioned on their individual product pages.

4. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Please provide:

Order Number
Description of the issue
Photos or videos of the product, packaging, or shipping label, if requested

After reviewing the request, Traikar may provide a replacement or refund depending on the circumstances and product availability.

Please do not send any product back without receiving return instructions or confirmation from Traikar.

5. Refunds

A refund may be provided in situations including:

An eligible order cancellation
Product unavailable after order confirmation
Traikar being unable to fulfill the order
An approved return of a damaged, defective, or incorrect product
Other circumstances where a refund is applicable under our policy or applicable law

Approved refunds will generally be processed through the original payment method.

The time required for the refund to appear in your account may depend on your bank, card issuer, UPI provider, payment gateway, or other payment service provider.

6. Replacement

If an eligible product is approved for replacement, Traikar will arrange the replacement subject to product availability.

If the same product is unavailable, we may offer an alternative product or provide an applicable refund.

7. Return Shipping

For an approved return caused by a damaged, defective, or incorrectly delivered product, Traikar will generally bear the applicable return or replacement shipping cost.

For other approved returns, return shipping costs may be the responsibility of the customer, where applicable.

Customers should use a reliable courier service with tracking when returning a product.

Traikar is not responsible for products lost or damaged while being returned by the customer, unless otherwise required by applicable law.

8. Refund for Change of Mind

If you simply change your mind, no longer need the product, or ordered the wrong product, a return or refund may not be available unless the product is eligible under our return policy.

Any approved return in such cases may be subject to applicable shipping, payment processing, or other non-refundable charges, where permitted by applicable law.