Shipping policy
Last Updated: August 14, 2026
At Traikar, we aim to process and deliver your orders safely and within the estimated delivery time.
1. Order Processing
Orders are generally processed and dispatched within 1–3 working days after the order is confirmed, payment is received, and product availability is verified.
Orders placed on Sundays or public holidays may be processed on the next working day.
During festivals, sales, holidays, or periods of high order volume, processing may take additional time.
2. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
Traikar may offer free shipping on selected orders, products, or orders meeting a minimum purchase value. Any applicable free-shipping offers and conditions will be displayed on the website.
Shipping charges and free-shipping conditions may change from time to time.
3. Delivery Time
Estimated delivery time may vary depending on:
-
Delivery location
-
Courier partner
-
Product availability
-
Weather conditions
-
Public holidays
-
Festivals or high-demand periods
-
Other circumstances beyond our reasonable control
The delivery estimate shown during checkout or provided after placing your order is only an estimated timeframe and may occasionally be delayed.
4. Shipping Address
Customers are responsible for providing a complete and accurate delivery address, phone number, and other required contact information.
Traikar is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If re-delivery is required because of an incorrect address, recipient unavailability, or another issue caused by the customer, additional shipping charges may apply.
5. Courier and Delivery Partners
Traikar may use third-party courier and delivery partners to deliver orders.
Once an order has been handed over to the courier partner, delivery is subject to the courier's operational processes and delivery network.
We will make reasonable efforts to assist customers in resolving delivery-related issues.
6. Order Tracking
Once your order has been dispatched, tracking information may be provided through email, SMS, WhatsApp, or other available communication methods.
You can use the tracking information to check the status of your shipment.
7. Delivery Delays
Occasionally, delivery may take longer than the estimated timeframe because of circumstances beyond our control, including:
-
Severe weather
-
Natural events
-
Festivals and public holidays
-
Courier delays
-
Transportation disruptions
-
Regional restrictions
-
Other unforeseen circumstances
We appreciate your patience in such situations.
8. Multiple Shipments
If your order contains multiple products, the products may be shipped separately depending on product availability, warehouse processing, or courier arrangements.
You may therefore receive different products from the same order at different times.
9. Delivery Attempts
The courier partner may make multiple delivery attempts according to its standard delivery process.
If delivery cannot be completed because the recipient is unavailable, the address is incorrect, or delivery is refused, the order may be returned to Traikar.
Additional delivery or re-shipping charges may apply if re-delivery is requested.
10. Damaged Packages
If your package appears significantly damaged at the time of delivery, please contact us as soon as possible.
Where appropriate, we may request photographs or videos of the package and product to help investigate the issue.
For products damaged during transit, please refer to our Return & Refund Policy.
11. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Traikar
Email: admin.traikar@gmail.com
Website: traikar.com
Location: Mathura, Uttar Pradesh, India