Terms of service

Last Updated: August 11, 2026

Welcome to Traikar.

These Terms of Service (“Terms”) explain the rules for using traikar.com (the “Website”) and purchasing products from Traikar (“we,” “us,” or “our”).

By visiting our Website, creating an account, or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.

1. About Traikar

Traikar is an online store offering a variety of products, including:

  • Sacred and spiritual items

  • Hardware items

  • Stationery

  • Crafts and handmade products

  • Paintings and artwork

  • Home décor and decoration items

  • Other products listed on our Website

Product availability, prices, descriptions, images, and other information may change from time to time.

2. Using Our Website

You agree to use the Website only for lawful purposes.

You must not:

  • Use the Website for fraudulent or unlawful activities

  • Attempt to gain unauthorized access to our Website or systems

  • Interfere with the Website's operation or security

  • Copy, reproduce, or misuse our content without permission

  • Use our Website to harm, harass, or deceive others

  • Use automated methods to access or collect information from the Website without our permission

We may restrict or suspend access to the Website if we reasonably believe that it is being misused.

3. Product Information

We try our best to make product descriptions, photographs, prices, sizes, colors, and other information as accurate as possible.

However, minor differences may occur between the product shown on the Website and the actual product, particularly for:

  • Handmade products

  • Crafts

  • Paintings

  • Natural or sacred items

  • Products made from natural materials

  • Products where color may vary depending on lighting or your screen

Such minor variations do not necessarily mean that the product is defective.

We reserve the right to correct errors or update product information at any time.

4. Product Availability

Products are subject to availability.

If a product becomes unavailable after you place an order, we may contact you and provide an appropriate solution, which may include:

  • Offering an alternative product

  • Waiting for the product to become available

  • Cancelling the affected order

  • Providing a refund where applicable

5. Prices

All product prices displayed on the Website are shown in Indian Rupees (INR) unless stated otherwise.

Prices may change at any time without prior notice.

The price applicable to your order will generally be the price displayed at the time you place the order, subject to any obvious pricing or technical errors.

Any applicable shipping charges, taxes, or other charges will be shown during checkout where applicable.

6. Placing an Order

When you place an order on our Website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email or other available communication method.

An order confirmation does not necessarily guarantee that the order will be fulfilled if there is a genuine issue such as:

  • Product unavailability

  • Incorrect pricing

  • Payment failure

  • Delivery restrictions

  • Suspected fraudulent activity

  • Technical or system errors

If we cannot fulfill your order, we will inform you and provide an appropriate resolution.

7. Payment

Payments are processed through the payment methods available at checkout.

You agree to provide accurate and valid payment and billing information when placing an order.

If your payment is unsuccessful, we may not be able to process or ship your order until successful payment is received.

For Cash on Delivery orders, where available, payment must be made according to the terms displayed at checkout.

8. Shipping and Delivery

We aim to process and ship orders within the timeframe communicated on the Website or during checkout.

Delivery times may vary depending on:

  • Delivery location

  • Courier or shipping partner

  • Product availability

  • Weather conditions

  • Holidays

  • Public events

  • Transportation issues

  • Other circumstances outside our reasonable control

Once an order has been handed over to a shipping or delivery partner, delivery may also depend on that partner's operations.

We are not responsible for delays caused by circumstances beyond our reasonable control.

Please make sure that your shipping address and contact information are correct before placing your order.

9. Incorrect Address or Delivery Information

You are responsible for providing accurate:

  • Name

  • Phone number

  • Email address

  • Shipping address

  • Other information required for delivery

If an order cannot be delivered because incorrect or incomplete information was provided, additional shipping charges may apply where applicable.

10. Returns, Refunds, and Cancellations

Returns, refunds, replacements, and order cancellations are handled according to our Return & Refund Policy.

Before purchasing, we recommend reviewing the Return & Refund Policy available on our Website.

Certain products may have specific return or replacement conditions due to their nature.

11. Damaged or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible.

Please provide your order details and, where appropriate, photographs or videos showing the issue so that we can review it and determine the appropriate resolution.

Depending on the situation, the resolution may include a replacement, refund, or another appropriate solution under our applicable policies.

12. Handmade, Natural, and Unique Products

Some Traikar products may be handmade, handcrafted, natural, or individually produced.

Because of this, minor differences in:

  • Shape

  • Size

  • Color

  • Texture

  • Pattern

  • Finish

may occur between individual products.

These differences can be part of the natural or handmade character of the product.

13. Intellectual Property

Unless otherwise stated, the Website and its content belong to or are used by Traikar.

This may include:

  • Traikar branding

  • Logos

  • Product photographs

  • Graphics

  • Website design

  • Product descriptions

  • Text

  • Other original content

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without prior permission.

14. User-Submitted Content

If you submit reviews, photographs, comments, feedback, or other content to Traikar, you agree that you have the right to submit that content.

By submitting content, you allow Traikar to use it for legitimate business purposes, such as displaying customer reviews or improving our services, unless otherwise agreed.

You must not submit content that:

  • Is unlawful

  • Is fraudulent or misleading

  • Infringes someone else's intellectual property

  • Contains harmful or abusive material

  • Contains personal information belonging to another person without permission

We may remove content that violates these Terms or is otherwise inappropriate.

15. Promotions and Offers

From time to time, Traikar may offer discounts, promotional codes, sales, or special offers.

Promotions may have additional terms, including:

  • Expiry dates

  • Product restrictions

  • Minimum order values

  • Usage limits

  • Customer eligibility requirements

Promotional offers cannot be combined unless explicitly stated.

We reserve the right to modify or discontinue a promotion where reasonably necessary.

16. Third-Party Services

Our Website may use third-party services to provide functions such as:

  • Payments

  • Shipping

  • Website hosting

  • Store functionality

  • Customer communication

These services may have their own terms and policies.

Your use of third-party services may therefore also be subject to their respective terms and conditions.

17. Website Availability

We aim to keep Traikar available and functioning properly, but we cannot guarantee that the Website will always be:

  • Available

  • Error-free

  • Secure

  • Free from interruptions

The Website may occasionally be unavailable due to maintenance, technical problems, updates, or circumstances beyond our control.

18. Limitation of Responsibility

To the extent permitted by applicable law, Traikar will not be responsible for losses resulting from circumstances outside our reasonable control, including:

  • Courier or shipping delays

  • Natural disasters

  • Internet or technical failures

  • Government restrictions

  • Strikes or transportation disruptions

  • Incorrect information provided by customers

  • Unauthorized access caused by circumstances beyond our reasonable control

Nothing in these Terms is intended to remove or limit any rights that cannot legally be excluded under applicable law.

19. Fraudulent or Abusive Orders

We reserve the right to cancel or restrict orders where we reasonably suspect:

  • Fraudulent activity

  • Payment fraud

  • Abuse of promotional offers

  • Repeated misuse of return or refund policies

  • False or misleading information

  • Other activity that may harm Traikar or its customers

If an order is cancelled for such reasons, any refund will be handled according to applicable law and our policies.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Website, products, services, or business practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the Website after changes are posted means that you accept the updated Terms.

21. Governing Law

These Terms are governed by the laws applicable in India.

Any disputes relating to the Website or these Terms will be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

22. Contact Us

If you have questions about these Terms or your order, please contact us:

Traikar

Email: admin.traiker@gmail.com

Website: traikar.com

Thank you for shopping with Traikar.